Within the Trenches Ep 577

Ep 577 features Kysheem, an Emergency Communications Officer-2 at Cobb County 911 out of GA. 

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Episode topics –

  • Real-life experiences from Kysheem’s first emergency calls

  • Comparison of phone and radio roles in emergency communications

  • Detailed overview of the extensive training process for dispatchers

  • Importance of staying composed and understanding subtle communication cues in 911

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ricardo Martinez IIComment