samantha hawkins - 911 Trainer, Moetivations
Samantha Hawkins began her career in emergency communications in 2015. Since then, she has taught regionally and nationally on topics such as effective customer service skills in 9-1-1 and leadership development. As a PSAP Professional and 9-1-1 Trainer with Moetivations, Inc., she delivers essential support services to PSAPs nationwide and assists critically understaffed ECCs. Her passion lies in training new generations of emergency telecommunicators for long, effective careers beneath the headset. Samantha also frequently writes blogs for Police Legal Sciences and serves as Chair of APCO International's Editorial Committee.