In episode 499, we share tips on dealing with hard calls and end with some funny 9-1-1 stories in the news.
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The Unpredictability of Dispatch Work. Ep 498 features Stephanie, a Henderson County Sheriff's Office, NC Sergeant.
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Standing up for yourself in your public safety career - Ep. 497 features Bridget, attorney, former deputy sheriff, and Founder of Lady Law Shield.
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Art Therapy to Cope with Stress. Ep 496 features Kate, a Paramedic, artist, upcoming author, and mom extraordinaire out of New Jersey.
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“If this job changes me, and I stop being me, I need you to tell me.” Ep. 495 features Carrie, Emergency Communications Specialist 1/CTO/Q, Johnson County Emergency Communications, out of KS.
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The aftermath and reflection of our calls. Ep. 494 features Mary, 9-1-1 Call taker, Communications Shift Lead, Chief Training Officer, Huntsville-Madison county 911, AL
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You can do it. You’re smart enough. Ask questions, and don’t be scared. You’ve got this. Ep 493 features Deborah, dispatch supervisor with Lakeway PD, Texas.
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In 1999 - Officer: "You have a cell and a pager?" Me: "I know how this looks..." 😅 Ep 492 is a LIVE Open Mic episode that was broadcasted at the 2023 NAVIGATOR conference.
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Callers sometimes see what they want to see. Sometimes they don’t recognize themselves. Ep 491 features Open Mic stories.
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Ep 490 features #IAM911 stories from the Imagine Listening session at the 2023 Texas Public Safety conference. WARNING - IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES, YOU ARE LISTENING AT YOUR OWN RISK. WHAT YOU ARE ABOUT TO LISTEN TO COULD BE A TRIGGER.
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Our voice is a powerful tool. In 9-1-1, this tool is essential for callers who are children. Ep 489 features Audra, Public Safety Telecommunicator w/St. Clair Co SO, AL.
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Sometimes the best closure is knowing that we did everything we could do. It leaves no questions, and we can breathe. Ep 488 features Brooke, Communications Officer w/Saluda Co SO, SC.
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The loss and incredible restoration of hearing. Ep 487 features Emily, CTO w/Cobb County 911, GA.
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Over 30 years in dispatch, the change in conversation regarding mental health & wellness in 9-1-1 is like night and day. Ep 486 features Deborah, a retired dispatcher out of CA.
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Sometimes we take a call that solidifies that this is indeed our calling. Ep 485 features Elizabeth, Telecommunications Officer, Hendricks County, IN.
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What do you include in your support toolkit? Ep 484 features Violet, former dispatcher and current 911 grant writer.
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The emotional toll speaks volumes in ways that data and research never could. Together, data and stories paint the landscape of why 911 needs to be reclassified.
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Sometimes all you need is a little help from our friends. Ep 483 features Heather, CTO and Nugget the Peer Support Dispatcher Skunk out of Knox County 911, Indiana.
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It's important to reflect on our journey and remember our why. It allows us to appreciate how far we have come and how we can give back. Ep 482 features Wendy, a former 911 dispatcher and a Peer Support Recovery Specialist.
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Building resiliency through boundaries. Angela, former 911 dispatch supervisor and Licensed Professional Counselor, returns to chat about compassion fatigue in dispatch.
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